Regional Backend Connectivity Errors

Incident Report for Teleport Cloud

Postmortem

A small number of customers (<5) with a custom backend configuration experienced a connectivity issue in us-west-2 lasting around 30 minutes due to a Cilium failure that was inadvertently blocking connections between Auth servers and their backend.

Posted Feb 24, 2025 - 22:14 UTC

Resolved

This incident has been resolved.

Posted Feb 14, 2025 - 03:13 UTC

Identified

The issue has been identified and the system is recovering.

Posted Feb 13, 2025 - 23:28 UTC

Investigating

We're experiencing an elevated level of errors impacting cross region connectivity.

Posted Feb 13, 2025 - 23:06 UTC

This incident affected: Cloud Service.