Teleport Cloud Slack Access Integration Issues

Incident Report for Teleport Cloud

Update

We have identified the root cause of the issue. A fix will roll out next week as part of scheduled cluster upgrades. Apologies for the disruption.
Posted Jan 30, 2026 - 20:01 UTC

Identified

We are experiencing ongoing connectivity issues with Slack that have de-authenticated some users of our Slack hosted plugin. To address this temporarily and reconnect Slack, you can delete the integration, wait one hour, and re-create it:

1. Navigate to https://[your-cluster]/web/integrations
2. Locate the Slack integration and click "Options" then "Delete"
3. Wait one hour
4. Click "Enroll New Integration" and follow the prompts

Note that you may need to repeat these steps if your Slack integration becomes disconnected again.
We are working on a permanent fix.
Posted Jan 27, 2026 - 02:25 UTC

Investigating

We are currently investigating issues with the Slack Access integration for Teleport Cloud.
Posted Jan 26, 2026 - 18:03 UTC
This incident affects: Cloud Service.