Upstream is reporting the issue has been fully resolved. We'll continue monitoring and return to availability zone to service if the upstream environment remains stable.
Posted Aug 31, 2021 - 23:10 UTC
Monitoring
We've completed draining all pods from the availability zone experiencing packet loss and Teleport Cloud should be fully functional. We're monitoring our vendors status on when we can return the availability zone to service.
Posted Aug 31, 2021 - 23:07 UTC
Update
We believe only a single AWS availability zone is impacted and are currently migrating all instances to availability zones that don't appear to be impacted.
Posted Aug 31, 2021 - 22:19 UTC
Update
Some of our production servers are experiencing packet loss.
Posted Aug 31, 2021 - 21:46 UTC
Identified
We are experiencing degraded network performance due to an issue with a vendor. So far, only signups are affected.
Posted Aug 31, 2021 - 21:35 UTC
This incident affected: Cloud Service and Cloud Signups.